FAQs

Cities 1 Plumbing, Heating & Air Conditioning

  • What areas of Minnesota do you service?

    Our comprehensive plumbing and HVAC services extend throughout Minnesota, encompassing the Twin Cities seven-county metropolitan area and adjacent communities. We cater to both residential and commercial clients, offering swift response times and dependable service across the entire region.
  • Do you offer 24/7 emergency plumbing or HVAC repair?

    Indeed, we provide around-the-clock emergency services for critical issues such as pipe bursts, water leakages, heating system failures, pipe freezing, sewer backups, or air conditioning malfunctions. Our team is available at any hour, day or night, to provide immediate assistance.
  • How can I prevent my pipes from freezing during Minnesota winters?

    To safeguard against frozen pipes, maintain a steady thermostat temperature, even when absent. Insulate exposed piping, allow faucets to drip during extreme cold spells, and keep cabinet doors open near plumbing fixtures to facilitate warm air circulation. If a pipe does freeze, immediately shut off the main water supply and contact our services.
  • How often should I schedule HVAC maintenance?

    For maximum efficiency and energy conservation, we recommend scheduling furnace or boiler maintenance annually, preferably in autumn. Air conditioning systems should also receive yearly maintenance, ideally in spring. Regular upkeep extends system longevity, enhances efficiency, and helps prevent costly repairs.
  • What signs indicate I need a new water heater or furnace?

    Key indicators include escalating energy costs, inconsistent hot water supply or heating, unusual noises or odors, rusty water, and systems exceeding 10-15 years of age. Our technicians can assess your system and provide expert advice on whether repair or replacement is the most appropriate course of action.
  • Do you install and service tankless water heaters?

    Affirmative, our services encompass the installation, repair, and maintenance of both tankless and conventional water heaters for residential and commercial properties. Tankless units offer the advantage of continuous hot water supply and reduced long-term energy expenses.
  • What indoor air quality solutions do you offer?

    We provide comprehensive indoor air quality solutions including whole-house air purification systems, humidifiers, dehumidifiers, duct cleaning services, and high-efficiency filtration. These offerings help minimize allergens, dust, and mold while enhancing comfort, particularly during Minnesota's dry winter months.
  • How do I know if my home or business has a plumbing leak?

    Indications of a concealed leak may include unexpectedly high water bills, reduced water pressure, water stains or soft areas on walls or floors, musty odors, and toilets that run continuously. Our team employs advanced leak detection technology to swiftly diagnose and address these issues.
  • Do you offer financing for major HVAC or plumbing projects?

    Yes, we provide various financing options for significant projects such as furnace or air conditioning replacements, water heater installations, remodeling work, and commercial system installations. Our team will assist you in identifying a payment plan that aligns with your financial requirements.
  • What warranties or guarantees do you provide?

    We support our work with comprehensive warranties, including manufacturer guarantees on equipment, labor warranties for installations, and service satisfaction assurances. Our commitment is to deliver high-quality workmanship and long-term reliability for all our clients.